Privacy Policy

We at betobet.com (“Website”), having its head office located in  Fransche Bloemweg 4, Willemstad , Curacao, operated by Counder B.V with registered number 152925 (“betobet”, “Company”_or_“we”, “us”) respect your privacy and are committed to protect the privacy of our users (“user” or “you”).

This Privacy Policy outlines our practices with respect to collecting, using and disclosing your information through your use of our Website (collectively: “the Services”).

We encourage you to read the Privacy Policy carefully and use it to make informed decisions.

The Privacy Policy is a part of our Terms of Service and is incorporated therein by references.

By using our Services, you agree to the terms of this Privacy Policy and your continued use of the Services constitutes your ongoing agreement to this Privacy Policy.

 

Minors

The Services are not designated to users under the age of 18. If you are under 18, you should not download or use the Services nor provide any Personal Information to us.

We reserve the right to access and verify any Personal Information collected from you. In the event that we become aware that a user under the age of 18 has shared any information, we will discard such information. If you have any reason to believe that a minor has shared any information with us, please contact us.

What Type of Information We Collect
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We collect two types of data and information from our users.

The first type of information is un-identified and non-identifiable information pertaining to a user, which may be made available or gathered via your use of the Services (“Non-personal Information”). We are not aware of the identity of the user from which the Non-personal Information was collected. Non-personal Information which is being collected may include your aggregated usage information in order to enhance the functionality of our Services, the type of browser and operating system the user's device uses, language preference, access time and the domain name of the website from which the user was linked to the Services.  

The second type of information is individually identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual (“Personal Information”)

Information that you submit to us, including information submitted via our Website and/or our mobile portal. This includes information provided at the time of registering to use the website (such as name, phone number, email address, payment method and other information we may require in order to complete your registration) or when you report a problem.

If you contact us, we may keep a record of that contact and any related correspondence (including emails).

Details of transactions you carry out through the website.

Details of your visits to our Website (including, but not limited to, IP address, traffic data, location data, weblogs and other communication data) and the resources that you access.

If we combine Personal Information with Non-personal Information, the combined information will be treated as Personal Information for as long as it remains combined.

Cookies
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We may obtain information by using a cookie file which is stored on the hard drive of your computer. Cookies help us to improve our website and to deliver a better and more personalized service. They enable us to identify you, monitor your usage of the website and to recognize you when you return to it.

You may refuse to accept cookies by activating the setting on your browser. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our website.

How Do we Safeguard your Personal Data
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We take great care in implementing and maintaining the security of the Services and your information. We employ industry standard procedures and policies to ensure the safety of our users’ information, and prevent unauthorized use of any such information, and we require any third party to comply with similar security requirements, in accordance with this Privacy Policy. Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorized access or abuse our Services, and we make no warranty, express, implied or otherwise, that we will prevent such access.

Uses Made of the Information
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We use information held about you in the following ways:

• To ensure that our Website is presented in the most effective manner for you and for your computer.

• To provide you with access to our Website and/or to provide our Services.

• To monitor and verify your use of the Website.

• To provide any support and maintenance of our Website, including routine maintenance, upgrades and other changes to the platform.

• To notify you about changes to our Website.

  • To serve you advertisements when you use our Services;
  • To perform a research or to conduct anonymous analytics in order to improve and customize our Services to your needs and interests;
  • To monitor transactions for the purposes of preventing fraud, money laundering and cheating.
  • To investigate violations and enforce our policies, and as required by law, regulation or other governmental authority, or to comply with a subpoena or similar legal process or respond to a government request.
Disclosure of Information
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We do not rent, sell, or share your Personal Information with third parties except as described in this Privacy Policy. The Personal Information will be disclosed to a third party only to the extent required for the specific purpose, as stipulated in this Privacy Policy, and in such case we require the relevant third party to agree to process and secure such information in compliance with our Privacy Policy and applicable law.

  • We may disclose your personal information to third parties for any of the following purposes:
    Providing you with our Services;
  • Storing such information on our behalf;
  • Processing such information to assist us with our business operations (e.g. to process payments and your deposits; authenticate your access; auditing our operations, provide customer support, customer retention services, etc.);
  • Performing research, technical diagnostics or analytics;  and

We may transfer or disclose Personal Information to our subsidiaries, affiliated companies and subcontractors for the purposes listed in this Privacy Policy.

If the Company or substantially all of its assets are acquired by a third party, in which case personal data held by us will be one of the transferred assets.

We may also disclose Personal Information, or any information you submitted via the Services if we have a good faith belief that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our policies (including our Agreement), including investigations of potential violations thereof; (iii) investigate, detect, prevent, or take action regarding illegal activities or other wrongdoing, suspected fraud or security issues; (iv) to establish or exercise our rights to defend against legal claims; (v) prevent harm to the rights, property or safety of us, our users, yourself or any third party; or (vi) for the purpose of collaborating with law enforcement agencies or in case we find it necessary in order to enforce intellectual property or other legal rights.

This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

For How Long We Retain the Information we Collect?
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We value your privacy and control over your Personal Information, and therefore you may, at any time, request to change and update it. You can also request that we will correct errors or that we will erase your Personal Information (except for your transaction history and other data that we are required to keep under applicable laws) by emailing us. 

Please note that unless you instruct us otherwise, we retain the information we collect for as long as needed to provide the Services. We may also retain information we collect in order to comply with our legal obligations, resolve disputes and enforce our agreements.

We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.

Updates or amendments to the Privacy Policy
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We may revise this Privacy Policy from time to time, at our sole discretion, and the most current version will be posted on our website (as reflected in the "Last Revised" heading). We encourage you to review this Privacy Policy regularly for any changes. In case of material changes we will notify you through our Services or by email.

Your continued use of the Services, following the notification of such amendments on our website, constitutes your acknowledgement and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.

How to contact us
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If you have any general questions about the Services or the information that we collect about you and how we use it, please contact us at support@betobet.com

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